Effective date: November 2, 2026
Privacy Policy
About this policy
This policy explains how Bad Media handles personal information when you visit this website, contact us, schedule a call, or use our creative production services.
Information involved
We receive the contact and business details you provide in inquiries, bookings, proposals, invoices, and project communications. Project materials may include scripts, footage, images, recordings, feedback, and information about people featured in your content. Our hosting and embedded service providers may also process technical information such as IP addresses, browser and device details, and interaction data.
How information is used
We use information to respond to inquiries, arrange calls, prepare proposals, manage projects, produce and revise creative work, deliver files, maintain business records, protect our services, and address legal obligations or disputes. Where applicable law requires a legal basis, the relevant basis may be steps you request before a contract, performance of a contract, legal obligations, consent, or legitimate interests in operating and securing our business. Required project or billing information may be necessary for us to provide a service.
Hosting, booking, and embedded media
This website is hosted through ChatGPT Sites. It contains YouTube and Wistia video players, a Calendly booking link, and an Instagram contact link. These services may receive information when their content loads or when you interact with them. Embedded players may use cookies or similar technologies under their own privacy policies. You can manage cookies through your browser and use the providers’ privacy controls. Blocking them may affect playback or booking functionality. We do not treat visiting this page as consent to nonessential tracking where consent is legally required.
Who may receive information
Information may be shared with hosting, communication, scheduling, file-storage, payment, and project-delivery providers as needed for the engagement. Authorized team members or contractors may access materials needed for their work. Information may also be disclosed to professional advisers or authorities where legally required or necessary to address a dispute. The tools used for an individual project may be identified in its agreement or explained on request.
Client-supplied materials
If an agency provides personal information for processing solely on its instructions, our client agreement and any applicable data processing agreement govern that processing. Clients must have the necessary permissions or other lawful grounds to share project materials. We use those materials for the agreed engagement.
Retention and security
Information is retained for the period needed to respond to an inquiry, carry out a project, administer the client relationship, meet applicable accounting and legal requirements, and resolve relevant disputes. The period depends on the record type and these requirements. You can request information about the retention applicable to your records. We use reasonable safeguards appropriate to the information, but no online transmission or storage system is completely secure.
International processing
Service providers may process information in countries other than your own. Where applicable law requires safeguards for an international transfer, those requirements apply. Contact us for information about the providers and safeguards relevant to your engagement.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, a portable copy, restriction of processing, or object to certain uses of your information. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may object to direct marketing at any time. We may need to verify your identity and will address requests within the time required by applicable law. You may also complain to the data protection authority in your jurisdiction.
Updates and contact
We may update this notice when our practices change and provide further notice where required. For questions or requests, contact Bad Media on Instagram or use the contact channel provided in your project agreement. You can also schedule a call. Please do not send sensitive personal information in an initial message.